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  • Office 365 Glossary

    Office 365 Glossary on

    Our handy Office 365 guide covers many of the terms surrounding this wildly popular cloud based solution.

    As more and more organizations move to the cloud, Office 365 and other cloud providers continue to grow in popularity. With this growth associated with Office 365 in particular, comes a variety of new terms that users must understand. At MessageOps we want to always keep you informed and have put together a list of common Office 365 terms that you should familiarize yourself with as you move to or investigate this cloud based platform.

    Common Office 365 Terminology

    Office 365

    Office 365 is a suite of productivity tools that can be used both online as well as via desktop versions as well. Several popular programs that are included within Office 365 are Word, Excel, PowerPoint, Outlook, Sharepoint, OneNote and a variety of others.


    Microsoft OneNote is an application that allows for information gathering and also supports multiple users. Users can share both handwritten and typed notes, audio, drawings and screenshots. Notes can be shared over the Internet or within a specific private network.


    OneDrive for Business allows users to store, modify, sync and share files collaboratively in real time. OneDrive is a fully cloud based service.


    Sway is a digital storytelling app that makes it easy to create and share presentations, personal stories and interactive reports online. With Sway users can simply add content and let Sway do the rest.


    SharePoint allows organizations to create websites to store, share and organize information from most any device. With SharePoint all of an organization’s important data can be accessed from any web browser.

    Microsoft CSP (Cloud Solution Provider)

    A Microsoft CSP can sell Microsoft Cloud Services along with their own services and offerings. Providers own the complete customer lifecycle and handle billing, provisioning, management and support.


    Microsoft Outlook is an email client that is part of the Office 365 suite. Outlook can also refer to a webmail client that can be used to access email through a web browser.


    Microsoft Excel is a spreadsheet tool that offers a whole host of capabilities for organizations looking to store, access and analyze all types of data.


    Microsoft PowerPoint is a popular slide show presentation tool that is used by organizations around the world. Users can easily integrate data from other Office programs directly into their presentations for easy sharing with clients and colleagues.

    Skype for Business

    Skype for Business is an enterprise grade version of the popular messaging and video calling platform. Skype for Business has several tools that should make collaboration extremely easy for growing companies.

    • Skype Meeting Broadcast – A Skype Meeting Broadcast is a new component of Skype for Business that allows organizations to broadcast and host online meetings to large audiences of up to 10,000 attendees.
    • PSTN Conferencing – This new addition to Skype for Business allows users to dial into a meeting from a physical phone as opposed to a mobile device or PC.
    • Cloud PBX with PSTN Calling – This new Skype for Business integration allows employees within your organization the ability to connect to the existing Public Switched Telephony Network (PSTN). Once users are connected they can use their phones as if they were connected to a traditional phone lines.


    Yammer is a robust and private social network tool for your business. Yammer allows you to connect with anyone within your organization and can be accessed from any web browser and most mobile devices.

    Office Online

    With Microsoft’s commitment to cloud based productivity tools, they’ve released Office Online, which are fully web based versions of Word, Excel, OneNote and PowerPoint. This allows individuals within your organization to work on pertinent company documents from any device, regardless of whether full versions of Office are installed.

    Office 365 Video

    Office 365 Video is an intranet site where individuals within your organization can post and share video content with their colleagues. Office 365 Video is a great place to share training materials and presentations that could be beneficial to everyone within the company.

    Rights Management Services

    Azure Rights Management Services is an information security solution to help organizations protect their data in today’s challenging online environment. Security challenges such as a constantly connected, mobile workforce are addressed with Rights Management Services.

    Data Loss Prevention (DLP)

    Data Loss Prevention in Office 365 allows you to monitor and respond to sensitive information within your organization through content analysis. DLS can be preconfigured to flag certain messages and alert users when they are about to send personally identifiable information through email.


    Office Delve personalizes content across Office 365. It helps you and your colleagues connect through relationships to content as well as one another.

    Azure Active Directory Sync

    With Azure Activity Directory Sync IT administrators are able to access a single tool that offers management of user identities within Office 365. With this tool, IT admins can also implement password sync between Office 365 and Active Directory.

    Bulk Changes with PowerShell

    Another tool in the Azure arsenal is Azure Active Directory PowerShell. This allows administrators to use PowerShell to perform a variety of bulk functions such as creating users, creating external contacts, and changing user attributes.

    Admin Delegation

    Using delegation Office 365, customers can offload some or all Office 365 admin tasks to either other employees within the organization or to Microsoft Cloud Partners.

    Exchange Online Monitoring

    One of the prime benefits of Office 365 is the ability to monitor the health and performance via the Exchange Online admin center, which can be accessed through the Office 365 admin center dashboard. This area is the lifeblood of an organization’s Office 365 infrastructure and is a place where problems can quickly be identified and rectified.

    Office 365 Security

    Microsoft has invested significant resources into keeping Office 365 accounts safe. In fact, Microsoft prioritizes security for the Office 365 service through service-level as well as customer-level strategies and controls.

    Active Sync

    A service that sends calendar and email information from an Office 365 account to various mobile devices.

    Cached Mode

    Also known as offline mode, this is a setting that allows you to work in your Outlook mailbox even when you are not online. When you do connect back to the network, a copy of your mailbox will be downloaded to your machine when using a desktop version of Outlook.

    Office 365 Migration

    The process of moving an account or series of accounts from an on-premises Microsoft Exchange server to an Office 365 cloud based solution.

    Hosted Exchange

    With Office 365 you’re able to have all of the benefits of Microsoft Exchange including Outlook e-mail with full collaboration without ever having to manage an on-premises Exchange server. Hosted Exchange is beneficial for most organizations and allows advanced collaboration features without an expensive Exchange server.

    Still Have Office 365 Questions?

    If you’re still unclear about whether Office 365 would be a good fit for your organization, feel free to give the Office 365 experts at MessageOps a call today at 877-788-1617. We’ll be happy to walk you through the many benefits of moving your team over to Office 365.

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