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  • Overcoming Resistance to Change When Adopting New Software

    Do you have a change management strategy that addresses the causes of resistance?

    Overcoming Resistance to Change When Adopting New Software on

    When you need to introduce new software to your company there is a good chance that you will meet a substantial amount of resistance from many of your employees and possibly even management and other shareholders. Sure, there will be some who are on board and ready to make the jump to a new system. However, most people get stuck in their ways. They feel comfortable with old tech that they’ve been using for years, and they don’t want to make a change that they feel will disrupt their job and way of doing things.

    Change is important for a company that wants to evolve and grow though. You can’t let your employees dictate the software and hardware that you are using. If that were the case, people would probably still be using chisels and stone or papyrus to communicate! Change is essential, and in this article, we’ll be looking at the ways that you can help to overcome the resistance to change that you are experiencing in your company.

    Alleviate the Fears

    Many employees fear change because they don’t know what it will bring. They worry about their jobs. They worry whether they will be capable of working with the new software. One of the first things that you need to do is alleviate those fears. Explain to them the benefits of the software and all of the ways that it can actually help to make their jobs more efficient. Focus on the pros and answer any of the questions they have about the change, such as just how long it will take to adopt and start using the system. In addition, let them know that you will be supporting them during the change and helping them to get a grasp on the software.

    Help the Employees to Learn and Make It Fun

    You simply can’t expect your employees to learn all of the intricacies of a platform on their own. You need to make sure that they have support. By designating Power Users on your team (management, executives, etc.) and making sure that they become expert users of the software, they can then help to train the rest of your employees. They can also answer any questions that might crop up regarding using the different programs.

    Another thing that you should do when training your employees is do your best to make the learning experience positive and fun. Don’t try to cram too much into one learning session. Serve lunch or snacks, get everyone involved, and turn it into a game. As people learn how to use the software properly, reward them for their efforts. This makes people far more willing to want to make the change. They will see immediate feedback and rewards for their efforts and, because it’s actually fun, they’ll learn much faster and more easily.

    Embrace Change at a High Level

    How do you expect all of your employees to get on board if your executives and higher level employees are not willing to make the change? It’s impossible. In order to have a successful adoption of any type of new technology the change, and the willingness to change, really does need to come from the top. You and the executives and managers at the company need to make sure you are leading by example.

    No matter what type of company you have and no matter how great your employees might be…there will always be some element of resistance when you change the way work is done. With transparency, a firm grasp of the benefits and some fun training, you’ll help everyone in your organization get over their fears and reap the benefits your new system.

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